TheAIoperatingsystemformodernhotels
Purpose-built for hotel operations. Enstate combines AI agents, live PMS data, and team workflows into one place — so your staff can focus on the guest, not the software.
Good morning, Julia.
Here's what's happening at Conlon House today.
A new kind of hotel tool. Purpose-built for modern hospitality with AI workflows at its core, Enstate sets a new standard for hotel operations.
Built for hospitality
Shaped by the workflows of real hotel teams. Every feature is designed for the front desk, not the back office.
Powered by AI agents
Natural language queries against live PMS data. From drafting guest replies to pulling reports — just ask.
Designed for speed
Answers in seconds, not minutes. Reduces handover time and keeps your team focused on what matters — the guest.
Privacy by default
EU-hosted, GDPR compliant, and we never train on your data. Your guest information stays exactly where it should — with you.
One team, one brain
Shift handovers, guest preferences, internal notes — everyone sees the same picture. No more sticky notes or lost emails.
Plugs into your stack
Connects to your PMS, channels, and tools your team already uses. No migration, no disruption — just instant value.
Intelligence built for
how your hotel works
Ask Enstate in natural language. It routes tasks to the right department, updates guest profiles, and keeps your team in sync.
Got it. That's M. Weber, returning guest. Here's what I'll do:
Guest profile
Corporate tier · 5 previous stays · Pref: high floor, king bed · Late checkout history
Suggested actions
Checking his profile — M. Weber ordered the continental breakfast with extra espresso on his last 3 stays. Want me to pre-order that for tomorrow?
Real data, not AI invention
Every answer is sourced from your actual PMS records and team knowledge.
Apaleo PMS
Live sync — 342 reservations
Housekeeping
12 tasks open today
Guest Profiles
1,247 guests indexed
Team Notes
Last updated 4 min ago
Auto-routed to the right team
Requests reach the correct department in milliseconds, not minutes.
Late checkout → Front Desk
0.3sAC complaint → Maintenance
0.2sSpa booking → Concierge
0.4sYour permissions, enforced
Every team member sees only what they're supposed to.
Front Desk
Guests, Reservations, Chat
Manager
Full access, Reports, Settings
Housekeeping
Room status, Tasks only
Intelligent suggestions. Human decisions.
Approve, modify, or reject any suggestion — you're always in command.
Update Room
1204 — High Floor
Pre-order
Japanese · 7:30 AM
Update Prefs
Remove alcohol
Connects to the PMS systems your team already uses
Numbers that speak.
Here's what Enstate delivers from day one.
Question to answer
Live PMS data
Setup to first query
Connect and start asking
Of your PMS data
Full read access
Training required
If you can text, you can use it
You just have to use it
and you will feel the difference.
“We used to have guest preferences on sticky notes, in emails, and in people's heads. Now it's all in Enstate. When a returning guest walks in, we actually know who they are.”
Anna Bergmann
Front Desk Manager, Boutique Hotel Alpenrose
“I was skeptical about another tool, but the front desk team picked it up in their first shift. They just type questions like they're texting. No training session needed.”
Michael Roth
Operations Manager, Roth Hotelgroup
“The handover problem is finally solved. I leave notes during the night shift, and the morning team sees everything when they log in. No more writing things in the logbook.”
Julia Meier
Night Manager, Hotel am Stadtpark
“The first thing I checked was the data privacy setup. EU-hosted, GDPR compliant, no model training on our guest data. I got approval from our legal team the same week.”
David Keller
General Manager, Keller Hotels
“I open Enstate every morning and within 30 seconds I know the full picture — arrivals, VIPs, special requests, occupancy. I used to spend 20 minutes pulling that.”
Lisa Hartmann
Revenue Manager, Hotel Wiesler
“It's not just a chatbot. The guest tiers, the team notes, the way it pulls up reservation context — this was clearly built by people who understand hotels.”
Stefan Vogt
Front Office Lead, Hotel Norden
“We used to have guest preferences on sticky notes, in emails, and in people's heads. Now it's all in Enstate. When a returning guest walks in, we actually know who they are.”
Anna Bergmann
Front Desk Manager, Boutique Hotel Alpenrose
“I was skeptical about another tool, but the front desk team picked it up in their first shift. They just type questions like they're texting. No training session needed.”
Michael Roth
Operations Manager, Roth Hotelgroup
“The handover problem is finally solved. I leave notes during the night shift, and the morning team sees everything when they log in. No more writing things in the logbook.”
Julia Meier
Night Manager, Hotel am Stadtpark
“The first thing I checked was the data privacy setup. EU-hosted, GDPR compliant, no model training on our guest data. I got approval from our legal team the same week.”
David Keller
General Manager, Keller Hotels
“I open Enstate every morning and within 30 seconds I know the full picture — arrivals, VIPs, special requests, occupancy. I used to spend 20 minutes pulling that.”
Lisa Hartmann
Revenue Manager, Hotel Wiesler
“It's not just a chatbot. The guest tiers, the team notes, the way it pulls up reservation context — this was clearly built by people who understand hotels.”
Stefan Vogt
Front Office Lead, Hotel Norden
Connected to your stack
Enstate reads directly from your PMS and connects to the channels your guests already use.
apaleo
LivePMSprotel
Coming soonPMSOpenTable
Coming soonIntegrationSlack
Coming soonChannelDiscord
Coming soonChannelDon't see your PMS? Tell us what you use
Simple, transparent pricing
Start with a 14-day free trial on any paid plan. Checkout and billing are handled securely through Polar.
Got questions? We've got answers.
Built for hospitality.
Available today.
Join the beta and see the difference in your first shift.
Free during beta · No credit card · Cancel anytime